ABOUT

ALLIED FUSION

Who Is Allied Fusion

Allied Fusion is a provider of Business Process Outsourcing (BPO), with a team of both Japanese and Filipino nationalities that follows a Japanese work culture to obtain high quality of work output. Serving mid to big-sized companies globally since 2009 in areas such as Telemarketing, Online Selling, Customer Support (Inbound and Outbound), Workforce Management, Finance and Account, Data Entry, Chat Support, Web and Support Development.

Allied Fusion is a part of Prosper Company in Japan, which has offices in Tokyo, Japan and Cebu, Philippines.

The main aim of Allied Fusion is to transform the client’s processes by focusing not only on cost cutting measures but also improving the entire process. This is possible because of Allied Fusion’s experience in business processes across multiple industries and clients, its talented and experienced team as well as by leveraging technology knowhow in other divisions of such industries.

Our Mission

We are the melting pot of the fused cultures between the East and the West. With this synergy, we will fuel ourselves and aim to be the employer & service provider of choice through delivering trust, exceptional service through continuous improvement, employee and leadership development and giving back to the community in which we operate. We will strive to position ourselves to be on top of our industry, powered by you.

Our Vision

A dynamic workforce providing limitless service possibilities, powered by you.

CORPORATE SOCIAL RESPONSIBILITY

We value social consciousness and give back to the communities we serve and locations we operate.

INTEGRITY

We don’t settle for less, hence we nurture and support creativity and the development of new ideas and processes for Continuous Improvement and Client Solutions.

TEAMWORK

We work together, across boundaries, to meet the needs of our customers and to help our organization achieve its commitments.

INNOVATION

We embrace creativity and explore solutions for continuous improvement.

DIVERSITY & INCLUSION

We are home to people coming from a variety of backgrounds. And, through the combined uniqueness among the team members we are able to build a stronger organization that has the ability top of the line diverse services to our diverse set of clients.

CUSTOMER SERVICE EXCELLENCE

We value our clients and customers by putting their needs at the center of what we do.

The heart of obedience always says "YES"

「はい」という素直な心​

The heart of reflection says “I’M SORRY”

「すみません」という反省の心​

The heart of humility says “I’LL HONOR YOU"

「おかげさま」という謙虚な心​

The heart of service says “I’LL DO”

「私がします」という奉仕のの心​

The heart of appreciation says “THANK YOU”

「ありがとう」という感謝の心​

PEOPLE AND CULTURE

Placing People First In All That We Do

For over 13 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.

Our Team

team1

Yuko Tsushima

Chief Executive Officer

Rita Madulid

Senior Operations / Finance Manager

Shierley Sevilla

Senior HR Manager

Jonalyn Martinez

Client Acquisition Services Coordinator