Why Choose Us

Why Choose Allied Fusion

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Our Promise

Why Join Allied Fusion?

At Allied Fusion Services Inc., we are dedicated to delivering exceptional business process outsourcing (BPO) services that bridge the cultural and operational gaps between East and West. Our team, consisting of a diverse and highly skilled workforce, is committed to excellence in every aspect of our service delivery. With over a decade of experience, our global workforce supports clients across various industries with expertise in telemarketing, customer service, technical support, and more. By choosing Allied Fusion, you partner with a dynamic team driven by integrity, innovation, and a relentless pursuit of excellence, ensuring your business thrives in a competitive landscape.

Benefits

What Sets Us Apart

Global Expertise

Our team at Allied Fusion Services Inc. boasts over a decade of experience in Business Process Outsourcing (BPO), providing exceptional support to clients worldwide. With operations in Cebu, Tokyo, and Osaka, we leverage our global presence to deliver top-notch services across various industries.

Diverse Services

We offer a comprehensive range of services, including telemarketing, customer service, technical support, e-commerce solutions, workforce management, and web/software development. Our diverse expertise ensures that we meet all your business needs with excellence.

Innovation & Quality

At Allied Fusion, we prioritize continuous improvement and innovation. Our commitment to delivering trust and exceptional service through advanced training and development programs guarantees the highest quality standards in every project we undertake.

Customer-Centric Approach

We are dedicated to fostering a dynamic workforce that thrives on integrity, innovation, and teamwork. By focusing on customer satisfaction and corporate social responsibility, we strive to be the employer and service provider of choice, ensuring your business achieves remarkable success.

Our Journey

Milestones & Achievements

2009
Started with 5 employees for an e-commerce vertical.
2016
Ramped up to 560 FTE with a Chinese joint venture partner for a BPO services expansion. Piloted a team of 30 tech support reps for a known mobile device brand, peaking at 160 FTE in less than a year in operations.
2019
Project start for a New York-based media account doing sales and retention activities for its customers.
2021
Implemented the Web Development and Design team, supporting a North American client with 5 developers as a start-up.
2022
Expanded into the Indonesian market.
2023
Officially launched support delivery for the APAC & AU Service Desk team for a logistics organization.
Capabilities

How We Help You Grow

Sales

We specialize in optimizing effectiveness and efficiency in the sales and marketing funnel.

Services

Every customer is as unique and individual as your company or brand. Allow us to support your business up to scale.

Tech

Our team of software engineers will be there to develop web and mobile applications to succeed and meet business objectives.

Consulting

We help determine the reasons customers interact with you, then integrate analytics into decision-making for optimized operational execution.

Our Culture

For over 17 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.

Get Started Today

Join us on your journey to success — connect with our team to explore opportunities and start achieving your goals today!

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