BPO (Business Process Outsourcing):

The practice of contracting specific business functions or processes to a third-party service provider, often to improve efficiency, reduce costs, and allow companies to focus on core activities. BPO services typically include areas such as customer support, finance and accounting, data entry, IT services, human resources, and telemarketing. Providers may operate domestically (onshore), in nearby countries (nearshore), or overseas (offshore). BPO has become a key strategy for businesses of all sizes seeking scalability, specialized expertise, and access to global talent.