Telesales Team Leader

Telesales Team Leader

Level: Level 1 Manager  |  Department: Operations

📍 Onsite – IT Park, Cebu City 🕒 Full Time 🔄 Shifting Schedule 💰 ₱35K Base – Up to ₱40K Package

The Team Leader plays a critical role in ensuring operational excellence, consistency, and performance delivery — driving the success of our telesales team through strong leadership, coaching, and quality oversight.

Key Responsibilities

  • Supervise daily telesales operations and ensure adherence to scripts, partnership criteria, and client guidelines
  • Monitor call quality, lead qualification accuracy, and appointment scheduling effectiveness
  • Provide coaching, feedback, and performance evaluations to telesales agents
  • Prepare consolidated daily and weekly performance reports
  • Act as liaison between Allied Fusion Services, Inc. and clients to ensure smooth communication and alignment

Qualifications

  • At least 3 years of sales team management experience
  • Experience handling telesales or appointment setting accounts is preferred
  • Must be open to ONSITE work setup and SHIFTING schedule

Salary & Benefits

Salary Package: ₱35,000 – ₱40,000

✓ HMO and Life Insurance

✓ Additional PREMIUM night differential allowance on top of regular night differential rates

If you're a results-driven leader ready to guide a high-performing team — we want to hear from you.

📧 Send applications to careers@alliedfusionbpo.com
📝 Subject line: Telesales Team Lead – Application

Apply Now →