Employee retention refers to an organization’s ability to keep its employees and reduce turnover over time. In the context of Allied Fusion BPO, employee retention is a key part of maintaining operational excellence, ensuring consistent service quality, and preserving company culture. High retention rates reflect a positive work environment where employees feel valued, supported, and motivated to grow within the company. Allied Fusion achieves this through competitive compensation, career development opportunities, strong leadership, and a workplace culture rooted in respect, teamwork, and Japanese-inspired work ethics. Effective employee retention not only enhances productivity but also strengthens long-term relationships with clients by ensuring continuity and expertise across projects.