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Read more about the article Understanding the Duties of Back Office in a Call Center

Understanding the Duties of Back Office in a Call Center

  • Post author:AFSI-Rennah
  • Post published:February 12, 2024
  • Post category:Blog

BLOG DETAILS In the bustling world of call centers, where front-line agents engage customers with adeptness and empathy, the back office quietly operates as the engine room, ensuring smooth sailing…

Continue ReadingUnderstanding the Duties of Back Office in a Call Center

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For over 12 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.
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