Why is outsourcing a big deal?
FAQ DETAILS Outsourcing is a big deal because it allows businesses to operate more efficiently, scale faster, and focus on what they do best. By delegating non-core functions like customer…
From Calls to Culture: A Candid Interview with Team Leader Khim on Shaping Customer Experience
BLOG DETAILS In the fast-paced world of customer service, team leaders play a pivotal role in driving both performance and culture. In this candid interview, we sit down with Team…
