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For over 12 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.
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Read more about the article 10 Years in BPO Taught Me This: The Industry Is Broken And Here’s How We Fix It

10 Years in BPO Taught Me This: The Industry Is Broken And Here’s How We Fix It

  • Post author:Yuko Tsushima
  • Post published:February 13, 2026
  • Post category:Blog

BLOG DETAILS By Yuko Tsushima, CEO of Allied Fusion BPO After a decade in the BPO industry, I’ve learned something most people don’t want to say out loud:Outsourcing isn’t broken.But…

Continue Reading10 Years in BPO Taught Me This: The Industry Is Broken And Here’s How We Fix It

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For over 12 years, we have carefully cultivated our caring culture by ensuring the best fit and alignment with the individuals who join our team, the clients we choose to work with, and the manner in which we run our business every day. We refer to our unique approach as our Culture Value Chain – the connection between corporate culture and better business outcomes.
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